Call center opening hours:
only weekdays from 10:00 to 18:00
only weekdays from 10:00 to 18:00
Deta Elis Holding and its affiliated companies and subsidiaries (collectively, “Deta Elis Holding”) respect your privacy. This Privacy Statement applies to personal data collected by Deta Elis Holding through the deholding.info website, and other websites which we operate and on which we post a direct link to this Privacy Statement. For some websites managed by Deta Elis Holding affiliates, the affiliate may act as a controller for data collected from the website. This Privacy Statement may not apply to open source project websites sponsored by Deta Elis Holding. Such project websites may have their own privacy statements, which we encourage you to review. In certain cases, this Privacy Statement applies to personal data collected by Deta Elis Holding when Deta Elis Holding makes this Privacy Statement or a link to the Privacy Statement available in a digital communication, paper form or in person (for example when attending an event).
As used in this Privacy Statement, “personal data” means any information that relates to, is capable of being associated with, describes, or could be linked to, an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site.
Every time you visit the Commission’s websites, you will be prompted to accept or refuse cookies.
The purpose is to enable the site to remember your preferences (such as user name, language, etc.) for a certain period of time.
That way, you don’t have to re-enter them when browsing around the site during the same visit.
Cookies can also be used to establish anonymised statistics about the browsing experience on our sites.
Deta Elis Holding websites mostly use “first-party cookies”. These are cookies set and controlled by the Commission, not by any external organisation.
However, to view some of our pages, you will have to accept cookies from external organisations.
The 3 types of first-party cookie we use are to:
Visitor preferences
These are set by us and only we can read them. They remember:
Operational cookies
There are some cookies that we have to include in order for certain web pages to function. For this reason, they do not require your consent. In particular:
Technical cookies
| Name | Service | Purpose | Cookie type and duration |
|---|---|---|---|
| _ga | Corporate content management platform, based on 1C-Bitrix CMS | Determines whether Javascript is enabled in your browser. This allows our websites to function properly. |
First-party session cookie, deleted after you quit your browser |
| PHPSESSID | Corporate content management platform, based on 1C-Bitrix CMS | Session ID of PHP. |
First-party session cookie, deleted after you quit your browser |
Analytics cookies
We use these purely for internal research on how we can improve the service we provide for all our users.
The cookies simply assess how you interact with our website – as an anonymous user (the data gathered does not identify you personally).
Also, this data is not shared with any third parties or used for any other purpose. The anonymised statistics could be shared with contractors working on communication projects under contractual agreement with the Commission.
However, you are free to refuse these types of cookies – either via the cookie banner you’ll see on the first page you visit or at Europa Analytics.
| Name | Service | Purpose | Cookie type and duration |
|---|---|---|---|
| _pk_id# | Corporate web analytics service, based on Matomo open source software | Recognises website visitors (anonymously – no personal information is collected on the user). | First-party persistent cookie, 13 months |
| _pk_ses# | Corporate web analytics service, based on Matomo open source software | Identifies the pages viewed by the same user during the same visit. (anonymously – no personal information is collected on the user). | First-party persistent cookie, 30 minutes |
Some of our pages display content from external providers, e.g. YouTube, Facebook and Twitter.
To view this third-party content, you first have to accept their specific terms and conditions. This includes their cookie policies, which we have no control over.
But if you do not view this content, no third-party cookies are installed on your device.
Third-party providers on Commission websites
You Tube
Google Maps
Twitter
Yandex Metrika
Facebook
Google
These third-party services are outside of the control of the Commission. Providers may, at any time, change their terms of service, purpose and use of cookies, etc.
Removing cookies from your device
You can delete all cookies that are already on your device by clearing the browsing history of your browser. This will remove all cookies from all websites you have visited.
Be aware though that you may also lose some saved information (e.g. saved login details, site preferences).
Managing site-specific cookies
For more detailed control over site-specific cookies, check the privacy and cookie settings in your preferred browser
Blocking cookies
You can set most modern browsers to prevent any cookies being placed on your device, but you may then have to manually adjust some preferences every time you visit a site/page. And some services and functionalities may not work properly at all (e.g. profile logging-in).
Managing our analytics cookies
You can manage your preferences concerning cookies from Europa Analytics on the dedicated Europa Analytics page.
This site uses cookies to offer you a better browsing experience. Details about how we use cookies and how you may disable them are set out in our Privacy Statement.
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